Contact: Rita Gruhn/HR Recruiter (563-243-9000)
Location: Clinton, Iowa
Position Summary: This position is responsible for the service of all banquets and banquet-related
food and beverage operations for The Center.
Essential Duties and Responsibilities:
? Maintain a commitment to guest service and guest satisfaction.
? Perform all guest contact activities such as serving food and beverages, answering guest questions, etc. in a cordial, efficient and professional manner.
? Ensure that the food and beverage is served while maintaining a consistent presentation and proper temperature.
? Assist in food, beverage, equipment, meeting supplies, and china, glass, and silverware inventories on a predetermined basis.
? Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments).
? Set-up tables before and break down tables after functions and events
? Follow all sanitation procedures and safety guidelines.
? Organizing equipment for a function as well as cleaning, maintaining, and looking after equipment during and after functions.
? Make sure all storerooms are clean, organized and secured.
? Immediate communication of special requests, guest problems or concerns to Banquet Coordinator or Banquet Captain
? Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.
? Ensure the proper handling and cleaning of all equipment, china, glass, and silver.
? Use excellent guest service skills
? Adheres to all safety requirements
? Meets company attendance requirements
Qualifications and Requirements: Must be able to obtain and retain a gaming license.