Contact: Rita Gruhn/HR Recruiter (563-243-9000)
Location: Clinton, Iowa
Position Summary: This position is responsible for the service of all banquets and banquet-related food and beverage operations for The Center.
Essential Duties and Responsibilities:
Maintain a commitment to guest service and guest satisfaction.
Perform all guest contact activities such as serving food and beverages, answering guest
questions, etc. in a cordial, efficient and professional manner.
Ensure that the food and beverage is served while maintaining a consistent presentation and
Assist in food, beverage, equipment, meeting supplies, and china, glass, and silverware
inventories on a predetermined basis.
Maintain a cooperative, team-like attitude in working with supervisors and fellow employees
(including other departments).
Set-up tables before and break down tables after functions and events
Follow all sanitation procedures and safety guidelines.
Organizing equipment for a function as well as cleaning, maintaining, and looking after
equipment during and after functions.
Make sure all storerooms are clean, organized and secured.
Immediate communication of special requests, guest problems or concerns to Banquet
Coordinator or Banquet Captain
Follow all designated opening and closing procedures to ensure areas are secure and energy
Ensure the proper handling and cleaning of all equipment, china, glass, and silver.
Use guest service skills as identified in the Employee Recogniton Program
Adheres to all safety requirements
Meets company attendance requirements
Qualifications and Requirements:
Must be able to obtain and retain a gaming license.