Food and Beverage Supervisor
Contact: HR Recruiter/Rita Gruhn (563-243-9000)
Location: Clinton, Iowa
Position Summary: Responsible for the operations of all Front of House Food & Beverage positions. This position rotates venues as needed. Plan, organize, direct, and coordinate the workers and resources for efficient, high quality, well prepared and profitable service of food and beverages.
Essential Duties and Responsibilities:
? Supervises food preparation and production for Coaches, The Saw Mill Buffet & Roundhouse outlets.
? May rotate between venues, providing overall staff supervision including approval of opening and closing duties of line staff.
? Oversee and maintain established staffing standards for personnel performance and service to guests.
? Ensure liquor and food preparations meet established standards.
? Controls food waste and food costs using established practices.
? Review and analyze operational costs on a weekly, monthly and quarterly basis.
? Maintain overall knowledge of Food and Beverage Department using Department Operations Manual as a guide
? Ensure use of guest service skills as identified in the Personalized Outrageous Guest Service Program by staff members.
? Explain to guests the features and benefits of Wild Rose Casino & Resort.
? Use Approach policy to guide the sale of alcohol to guests.
? Maintain health, safety and sanitation levels by enforcing sanitary practices for food handling, general cleanliness and maintenance of kitchen, bar, and dining areas.
? Responsible for Supervisory duties.
? Ensures proper department uniform, appearance and grooming standards are followed.
? Meet company attendance requirements.
? Complies with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
Special Attendance Requirement:
The Wild Rose Casino & Resort is in operation seven days a week, 365 days a year. Employees will be required to work days, evenings, weekends, holidays, split shifts, and overtime. We are not able to work around outside activities or other jobs unless it is agreed to, in writing, at time of hire.