Front Of House Hospitality-F/T & P/T

Category: Staff
Contact: HR Recruiter (712-852-5167)
Location: Emmetsburg, Iowa

The Hospitality worker is responsible for serving guests food at the following Wild Rose Food outlets: Wild Perk, Emmet’s Pasta House, and Dunigan’s. Specific duties include greeting guests, taking orders, delivering food and drinks, presenting guest checks, handling money, resolving customer complaints, clearing tables, transporting dirty dishes and resetting tables. Provide a high level of guest service to ensure a memorable experience.

Qualifications & Requirements: Must be able to obtain and retain a gaming license. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation.

Special Attendance Requirements: Wild Rose Casino & Resort is in operation seven days a week, 365 days a year. Employees will be required to work days, evenings, weekends, holidays, split shifts, and overtime. We are not able to work around outside activities or other jobs unless it is agreed to, in writing, at time of hire.

Education and/or experience: Prior experience a plus but not required. High school diploma or general education degree (GED) required.  

 Physical Demands/Work Environment: While performing the duties of this job, the employee is regularly required to stand, walk, kneel and bend for prolonged periods of time.  The employee must exert 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly. Must carry out duties using proper equipment.  The noise level in the work environment is usually moderately loud.


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