Guest Services Representative- FT/PT
Contact: Michele Dishman (515-386-7777)
Location: Jefferson, Iowa
Guest Services Representative should possess excellent guest service skills to assist players at cage. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to type, answer phones and assist with inquiries. Duties include signing up new players club members, redeeming member points, promote property amenities, participate in special functions, resolve guest complaints and provide a high level of guest service.