Information Technology Coordinator

Category: Staff
Contact: Rita Gruhn/HR Recruiter (563-243-9000)
Location: Clinton, Iowa

Position Summary: This individual ensures proper functioning of company's information processing system and helps business operations utilize software and hardware configurations that improve efficiency.

Essential Duties and Responsibilities:?

Ensure proper functioning of the company’s information process system.?

Investigates and resolves user software and hardware problems.

Answers questions and resolves problems by applying knowledge of software, hardware and


Provides oral and written reports and analysis to the IT Manager.

Talks to programmers, administrators and outside consultants to explain software errors or to

recommend changes to programs.

Calls software and hardware vendors to request service regarding defective products.

May develop user training materials and train users on software and hardware.

Assists internal user with computer software and hardware problems.

Interact professionally with the staff; maintain effective working relationships and works in cooperation with the management team to meet department objectives.

Meets company attendance requirements

Maintain strict confidentiality relative to personal and casino data, policies and procedures.

Adheres to all safety requirements

Use guest service skills as identified in the Employee Recognition Program

Qualifications and Requirement: Must be able to obtain and retain a gaming license.

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