Server

Category: Staff
Contact: Rita Gruhn/HR Recruiter (563-243-9000)
Location: Clinton, Iowa

FUNCTION

Take food and drink orders along with serving ordered items to the guest’s tables in a timely manner. Maintain

a high standard of customer service to be able to provide a great dining/gaming experience. Follow food and

liquor regulations as set by Management and the State of Iowa.

ORGANIZATION RELATIONSHIPS

? Line: Primarily reports to the Hospitality Supervisor on Duty and also has reporting responsibilities to

the Front of House Service Manager and Front of House Assistant Service Manager.

SPECIFIC DUTIES AND RESPONSIBILITIES

? Must have an upbeat attitude towards external and internal guests.

? Take orders and serve food & beverages to guests.

? Learn Food and Liquor regulations pertaining to serving and storing.

? Complete all side work items that are pertaining to a server’s job

? Must be able to communicate well with others including guests, co-workers and management

? Must be able to wait on and clean tables in a timely manner

? Keep work areas and guest common areas clean

? Must be able to take on additional tasks aside from daily tasks when asked

? Must follow all company rules a regulations

? Must be able to work well with others as a team and be able to work individually to ensure the

completion of all tasks and to ensure the department runs smoothly

? Must maintain low absenteeism and must understand and follow the Wild Rose

  • Casino’s attendance policy

? Must be able to multi-task

? Other duties as assigned by the supervisor.

 

 


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