Work at Wild Rose

Open Positions

Current job listings are shown below. As we continue to grow, please check back frequently for new openings.

Type:
Staff
Support Staff
Buster Blackjacks
Full Time
Locations:
Emmetsburg
Clinton
Jefferson
Buster Blackjacks
Staff

Banquet Server

  • Location: Emmetsburg
  • Type: Staff

Details:

This position is responsible for the service of all banquets and banquet-related food and beverage operations for The Center and to act as back-up support as needed for Food & Beverage outlets at Wild Rose.

Banquet Server-P/T

  • Location: Clinton
  • Type: Support Staff

Details:

This position is responsible for the service of all banquets and banquet-related food and beverage operations for The Event Center and to act as back-up support as needed for Food & Beverage outlets at Wild Rose. Click here for job description.

Bartender

  • Location: Jefferson
  • Type: Staff

Details:

Position Summary: The Bartender is responsible for serving alcohol in compliance with alcohol laws and regulations. Specific duties include serving drinks according to established recipes, clean and wash bar glassware, collecting money for guest checks, maintaining a clean and safe bar work area and providing a high level of guest services.

Beverage Attendant

  • Location: Emmetsburg
  • Type: Staff

Details:

The Beverage Attendant is responsible for serving alcohol in compliance with alcohol laws and regulations in the following Wild Rose venues: Dunigan’s and Rosie’s. Specific duties include serving drinks according to established recipes, clean and wash bar glassware, collecting money for guest checks, processing credit cards, operating a cash register system, maintaining a clean and safe bar work area and providing a high level of guest services.

Buffet Line Attendant

  • Location: Clinton
  • Type: Staff

Details:

Keeps hot items on the buffet food line filled, clean, and attractive, to ensure the highest level of customer satisfaction.


Cook

  • Location: Emmetsburg
  • Type: Staff

Details:

Responsible for quality restaurant food production in Emmet’s Grill and Dunigan’s.  Needs to have basic knowledge of standard kitchen equipment, food safety and proper sanitation procedures, capable of handling multiple tasks at any given time, good communication skills are a must.

Cook

  • Location: Jefferson
  • Type: Staff

Details:

Position Summary: Responsible for quality restaurant food production in Coaches Corner and the

Greene Room Event Center. Needs to have basic knowledge of standard kitchen equipment, food

safety and propersanitation procedures, capable of handling multiple tasks at any given time, good

communicationskills are a must.

Cook

  • Location: Clinton
  • Type: Staff

Details:

Responsible for quality restaurant food production in Sawmill Buffet and Coaches Corner. Needs to have basic knowledge of standard kitchen equipment, food safety and proper sanitation procedures, capable of handling multiple tasks at any given time, good communication skills are a must.

 

Dual Rate Food and Beverage Supervisor

  • Location: Clinton
  • Type: Staff

Details:

Responsible for the operations of all Front of House Food & Beverage positions. This position rotates venues as needed. Plan, organize, direct, and coordinate the workers and resources for efficient, high quality, well prepared and profitable service of food and beverages.

 

Dual Rate Guest Services Supervisor

  • Location: Buster Blackjacks
  • Type: Support Staff

Details:

Use excellent guest service skills to assist players at cage. Responsible for bank

monies during assigned shift. Records transactions accurately. Responsible for supervising Guest

Service employees, greet guests, promote property amenities, coordinate special functions, resolve

customer complaints and provide a high level of guest service.

Dual-Rate Slot Supervisor

  • Location: Staff
  • Type: Staff

Details:

Position Summary: The Slot Supervisor is responsible for overseeing the Lead Slot Attendants, Slot

Attendants . This individual will be the responsible for the day-to-day operations of the area,

administrative duties and the development of the staff. Slot Supervisor must have excellent guest

services skills. Person must be trustworthy and be comfortable working with money. This position

requires accuracy when exchanging large denomination currency for smaller denomination currency.

Oversees and assists in making jackpot payoffs and minor machine repairs. Slot Supervisor must

observe slot play for illegal machine tampering or abuse.

Essential Duties and Responsibilities:

 Set up work schedules for lead slot attendants and slot attendants

 Staff development activities like training and organization of work

 Provide guidance on day-to-day tasks and activities of staff

 Handle constructive criticism, praise and performance evaluations for staff.

 Communicate operational information to ensure that staff is well informed about procedures

and changes as they occur

 Circulates around casino floor observing players and functions of machines

 Must handle tickets and currency

 Assists in making jackpot payoffs and minor machine repairs

 Logs all jackpots, fills and machine repairs done appropriately

 Responsible to ensure Federal cash reporting requirements are met

 Responsible for accurate payment and documentation of all jackpot payoffs

 Promotes positive guest relations; displays a courteous and helpful demeanor at all times

dealing with the public

 Must be able to communicate and interact with others while maintaining a pleasant and

positive manner at all times

 Reports emergencies such as intoxicated, annoying or cheating guests to Management

immediately

 Promotes and maintains necessary communication between self, coworkers and managers to

ensure controlled operation of casino floor

 Provides guest services such as, being informed about casino (activities, events, tournaments,

and location of deli, gift shop, restrooms, observation deck etc….)

 Must keep work area clean

 Must be safety conscious and adhere to all company rules at all times

 Meets company attendance requirements

 Use guest service skills as identified in the Employee Recognition Program

Qualifications & Requirements: Must be able to obtain and retain a gaming license. To perform

this job successfully, an individual must be able to perform each essential duty satisfactorily, with or

without reasonable accommodation.

Executive Casino Host

  • Location: Clinton
  • Type: Staff

Details:

Directly responsible for the management and development of the Player Development department. The primary focus of this position is to generate and increase casino revenue through marketing strategies and development of guest relationships. Works closely with all departments to ensure positive guest entertainment experience. Click here for full job description.

Executive Casino Host

  • Location: Buster Blackjacks
  • Type: Support Staff

Details:

Position Summary: Directly responsible for the management and development of the Player Development department. The primary focus of this position is to generate and increase casino revenue through marketing strategies and development of guest relationships. Works closely with all departments to ensure positive guest entertainment experience.  

Executive Casino Host

  • Location: Buster Blackjacks
  • Type: Support Staff

Details:

Directly responsible for the management and development of the Player Development department. The primary focus of this position is to generate and increase casino revenue through marketing strategies and development of guest relationships. Works closely with all departments to ensure positive guest entertainment experience.

F&B Front of House

  • Location: Emmetsburg
  • Type: Staff

Details:

The Hospitality worker is responsible for serving guests food at the following Wild Rose Food outlets: Wild Perk, Emmet’s Pasta House, and Dunigan’s. Specific duties include greeting guests, taking orders, delivering food and drinks, presenting guest checks, handling money, resolving customer complaints, clearing tables, transporting dirty dishes and resetting tables. Provide a high level of guest service to ensure a memorable experience.

Food and Beverage Attendant

  • Location: Jefferson
  • Type: Staff

Details:

The Beverage Attendant is responsible for serving alcohol in compliance with alcohol laws and regulations. Specific duties include serving drinks according to established recipes, clean and wash bar glassware, collecting money for guest checks, processing credit cards, operating a cash register system, maintaining a clean and safe bar work area and providing a high level of guest services.

Food and Beverage Supervisor-Kitchen

  • Location: Emmetsburg
  • Type: Staff

Details:

Supervises food production and utilities for all locations and events. Basic duties include but are not limited to the following: food preparation, food production, supervising personnel and ensuring quality and cost standards are consistently attained. Also responsible for inventories, supplies, safety, menu planning and sanitation issues that arise.

Guest Service Rep - DropTeam/Sports Wagering

  • Location: Jefferson
  • Type: Staff

Details:

Uses excellent guest service skills to assist players at cage. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to type, answer phones and assist with inquiries. Duties include signing up new players club members, redeeming member points, promote property amenities, participate in special functions, resolve guest complaints and provide a high level of guest service.

Uses excellent guest service skills to assist players at Off Track Wagering Terminal. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to Issue and Pay-Off Pari-Mutuel/Sports Wagering Tickets, and assist with inquiries. Comply with departmental policies and procedures, the Internal Controls, and Iowa Racing and Gaming Rules and Regulations. Duties include promote property amenities and resolve guest complaints and provide a high level of guest service.

Guest Service Representative

  • Location: Emmetsburg
  • Type: Staff

Details:

Uses excellent guest service skills to assist players at cage. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to type, answer phones and assist with inquiries. Duties include signing up new players club members, redeeming member points, promote property amenities, participate in special functions, resolve guest complaints and provide a high level of guest service.

Housekeeping

  • Location: Emmetsburg
  • Type: Staff

Details:

The Housekeeping position involves cleaning all areas of the facility including the Hotel,Casino, rest rooms and common areas.

Housekeeping

  • Location: Jefferson
  • Type: Staff

Details:

Position Summary: The Housekeeping position involves cleaning all areas of the facility including the Casino, rest rooms and common areas.

Housekeeping

  • Location: Clinton
  • Type: Staff

Details:

The Housekeeping position involves cleaning all areas of the facility including the Hotel,Casino, rest rooms and common areas.

Housekeeping Supervisor

  • Location: Jefferson
  • Type: Support Staff

Details:

Position Summary: Under direction of Facilities Manager, plans, organizes and provides supervision

and oversight for daily housekeeping operations and activities in an assigned area, which includes all

Wild Rose public areas; supervises and evaluates the work of housekeeping employees; coordinates

activities with other departments; inspects and troubleshoots housekeeping work; and performs

related work as required.

IT Help Desk (Coordinator)

  • Location: Jefferson
  • Type: Staff

Details:

This Individual ensures proper functioning of company's information processing system and helps business operations utilize software and hardware configurations that improve efficiency.

Pari-Mutel/Sports Wagering Clerk

  • Location: Jefferson
  • Type:

Details:

Position Summary: Uses excellent guest service skills to assist players at Off Track Wagering Terminal. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to Issue and Pay-Off Pari-Mutuel/Sports Wagering Tickets, and assist with inquiries. Comply with departmental policies and procedures, the Internal Controls, and Iowa Racing and Gaming Rules and Regulations. Duties include promote property amenities and resolve guest complaints and provide a high level of guest service.

Pari-Mutuel Sports Wagering Clerk

  • Location: Clinton
  • Type: Staff

Details:

Uses excellent guest service skills to assist players at Off Track Wagering Terminal. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to Issue and Pay-Off Pari-Mutuel Tickets, and assist with inquiries. Comply with departmental policies and procedures, the Internal Controls, and Iowa Racing and Gaming Rules and Regulations. Duties include promote property amenities and resolve guest complaints and provide a high level of guest service.

Pari-Mutuel/Sports Wagering Clerk

  • Location: Emmetsburg
  • Type: Staff

Details:

Uses excellent guest service skills to assist players at Off Track Wagering Terminal. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to Issue and Pay-Off Pari-Mutuel/Sports Wagering Tickets, and assist with inquiries. Comply with departmental policies and procedures, the Internal Controls, and Iowa Racing and Gaming Rules and Regulations. Duties include promote property amenities and resolve guest complaints and provide a high level of guest service.

Public Safety Officer

  • Location: Emmetsburg
  • Type: Staff

Details:

The Public Safety Officer is responsible for protecting, monitoring and providing close escorts for company assets. This department provides security for all daily activities at Wild Rose. He/she takes a personal responsibility for the safety, health and well being of our guests and employees.

Public Safety Officer

  • Location: Clinton
  • Type: Staff

Details:

The Public Safety Officer is responsible for protecting, monitoring and providing close escorts for company assets. This department provides security for all daily activities at Wild Rose. He/she takes a personal responsibility for the safety, health and well being of our guests and employees.

Receiving and Shipping Clerk

  • Location: Staff
  • Type: Staff

Details:

Under direction of the Accounting Supervisor, the Receiving and Shipping Clerk handles all incoming and outgoing shipments. He/she verifies that the correct items were shipped to Wild Rose and that all items are in acceptable condition. Upon completion of incoming shipping confirmation, the Clerk stores the food and items in the appropriate locations. He/she prepares paperwork and packages for outgoing shipping. He/She maintains the cleanliness of the area.

Server

  • Location: Clinton
  • Type: Staff

Details:

Take food and drink orders along with serving ordered items to the guest’s tables in a timely manner. Maintain a high standard of customer service to be able to provide a great dining/gaming experience. Follow food and liquor regulations as set by Management and the State of Iowa.  

Slot Attendant

  • Location: Emmetsburg
  • Type: Staff

Details:

A Slot Attendant is responsible for assisting slot players with play and pay of slot machines. This position requires a lot of walking and social interaction with our guests. A Slot Attendant must have excellent guest services skills. A Slot Attendant must be trustworthy and be comfortable working with money. This position requires accuracy when exchanging large denomination currency for smaller denomination currency. A Slot Attendant must assist in making jackpot payoffs and minor machine repairs. A Slot Attendant must observe slot play for illegal machine tampering or abuse.

Slot Attendant

  • Location: Jefferson
  • Type: Staff

Details:

A Slot Attendant is responsible for assisting slot players with play and pay of slot machines. This position requires a lot of walking and social interaction with our guests. A Slot Attendant must have excellent guest services skills. A Slot Attendant must be trustworthy and be comfortable working with money. This position requires accuracy when exchanging large denomination currency for smaller denomination currency. A Slot Attendant must assist in making jackpot payoffs and minor machine repairs. A Slot Attendant must observe slot play for illegal machine tampering or abuse.

Slot Attendant

  • Location: Clinton
  • Type: Staff

Details:

A Slot Attendant is responsible for assisting slot players with play and pay of slot machines. This position requires a lot of walking and social interaction with our guests. A Slot Attendant must have excellent guest services skills. A Slot Attendant must be trustworthy and be comfortable working with money. This position requires accuracy when exchanging large denomination currency for smaller denomination currency. A Slot Attendant must assist in making jackpot payoffs and minor machine repairs. A Slot Attendant must observe slot play for illegal machine tampering or abuse.

Slot Supervisor

  • Location: Jefferson
  • Type: Staff

Details:

Position Summary: The Slot Supervisor is responsible for overseeing the Lead Slot Attendants, Slot Attendants. This individual will be the responsible for the day-to-day operations of the area, administrative duties and the development of the staff. Slot Supervisor must have excellent guest services skills. Person must be trustworthy and be comfortable working with money. This position requires accuracy when exchanging large denomination currency for smaller denomination currency. Oversees and assists in making jackpot payoffs and minor machine repairs. Slot Supervisor must observe slot play for illegal machine tampering or abuse.

Slot Tech

  • Location: Emmetsburg
  • Type: Staff

Details:

Slot technician must be able to identify and trouble shoot problems with the EGD’s and their components, repair, test, move/convert games as required, assist with accounting variance checks and other related duties as required. This position requires basic understanding of electronic theory. Technicians must have excellent guest services skills. A Slot Technician also observes slot machine play for illegal tampering/abuse.

Slot Technician

  • Location: Jefferson
  • Type: Staff

Details:

The Slot Technician must be able to identify and trouble shoot problems.This position requires basic understanding of electronic theory. Technicians must have excellent guest services skills. A Slot Technician also observes slot machine play for illegal tampering/abuse.

Surveillance Operator

  • Location: Clinton
  • Type: Staff

Details:

Operators are considered confidential employees of the Wild Rose Casino & Resort. The primary responsibility of the Surveillance Operator is to protect the property, money and reputation of the Wild Rose Casino & Resort through covert physical and/or video surveillance.

Table Games Dealer

  • Location: Emmetsburg
  • Type: Staff

Details:

The Table Games Dealer conducts the assigned table game and is responsible for the table bankroll. Specific duties include conducting the game according to policy and procedure, makes payoff and handles customer table action, maintains the security and integrity of the games, controls the speed of the games, makes cash transactions and provides a high level of guest service.

Table Games Dealer

  • Location: Jefferson
  • Type: Staff

Details:

The Table Games Dealer conducts the assigned table game and is responsible for the table bankroll. Specific duties include conducting the game according to policy and procedure, makes payoff and handles customer table action, maintains the security and integrity of the games, controls the speed of the games, makes cash transactions and provides a high level of guest service.

Table Games Dealer

  • Location: Clinton
  • Type: Staff

Details:

The Table Games Dealer conducts the assigned table game and is responsible for the table bankroll. Specific duties include conducting the game according to policy and procedure, makes payoff and handles customer table action, maintains the security and integrity of the games, controls the speed of the games, makes cash transactions and provides a high level of guest service.


Usher

  • Location: Jefferson
  • Type: Staff

Details:

Position Summary: This position is responsible for checking, collecting tickets and guiding guests to their assigned seats during Wild Rose events.

Valet

  • Location: Emmetsburg
  • Type: Staff

Details:

As a member of the Valet team you will greet the guests, load/unload luggage and park vehicles.

Valet Attendant

  • Location: Clinton
  • Type: Staff

Details:

As a member of the Valet team you will greet the guests, load/unload luggage and park vehicles.


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