Guest Service Rep./Soft Count Team

  Jefferson

The Guest Service Representative/Soft Count team member uses excellent guest service skills to assist players at the club. Responsible for bank monies during assigned shifts. Records transactions accurately. Must be able to type, answer phones and assist with inquiries. Duties include signing up new players and club members, redeeming member points, promoting property amenities, participating in special functions, resolving guest complaints, and providing a high level of guest service. In addition, The Count Team Clerk is responsible for counting all paper currency from drops and collections. Specific duties include counting pit drops, BVA drops, food and beverage banks, retail outlet banks, counting and wrapping of paper currency, maintaining counting equipment, maintaining records of the counting process, ensuring a high level of safety and security, and ensuring compliance to all gaming regulations. This position is paid hourly and will earn additional compensation from tips. 

Salary: $12.32 / per hour plus tips

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