Food and Beverage Busser

  Jefferson   |     Type: Support Staff

Why Lucky's Sports Grill?

• Train with the Best: Come train with Michael McGuigan, our new Director of Food & Beverage. Michael brings an extensive resume, having trained at the prestigious Culinary Institute of America and worked at some of Central Iowa’s most well-known establishments, including The Port, The Radish, and Guido’s at the Hotel Savery.
• Exciting Changes: Alongside managerial changes, guests can expect enhanced food and beverage options. We are excited to raise the stakes on our food and beverage program. "We can’t wait to get started on revamping the dining experience that will serve as a calling card for our guests," says McGuigan.
• Future Growth Opportunities: Interested in becoming a leader in a fast paced, fun environment? Wild Rose supports ongoing employee growth opportunities including on the job training, leadership mentoring and formal educational assistance programs.
• Be Part of a Vision: The new focus on Wild Rose Casino & Hotel’s food and beverage is a key initiative for the company. Be part of this exciting journey, join us as we elevate our dining experience and set new standards in the industry.

Apply Now!

Don't miss out on this incredible opportunity to be part of something special. Apply today and start your journey with Michael at Lucky's Sports Grill at Wild Rose Casino & Hotel. Together, we'll create unforgettable experiences for our guests and take our food and beverage program to new heights. You’d Rather Be Here!


Reports to: Food & Beverage Supervisor

Position Summary: The Busser is responsible for the cleaning and set-up of tables in the restaurant. Specific duties include greeting customers, busing tables, table set-up, restaurant cleaning, assisting the servers, perform side work and providing a high level of memorable guest service.

Essential Duties and Responsibilities:

• Use guest service skills as outlined in Wild Rose Casino and Resort policies and procedures.

• Set up tables in restaurant

• Busing Tables

• Restock utensils, glasses and condiments as needed

• Communicate between all key people

• Keep work area clean

• Must be safety conscious, and adhere to all company rules at all times

• Rolling/processing silverware where needed

• Performing side work including but not limited to refilling ketchup and removing trash

• Meet company attendance requirements

• Explain to guest the features and benefits of Wild Rose Casino & Resort

Qualifications and Requirements: Must be able to obtain and retain a gaming license. Must be able to satisfactorily complete a physical capacity profile test for this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation.

Special Attendance Requirements: The Wild Rose Casino & Resort is in operation seven days a week, 365 days a year. Employees will be required to work days, evenings, weekends, holidays, split shifts, and overtime. We are not able to work around outside activities or other jobs unless it is agreed to, in writing, at time of hire.

Education and/or Experience: Prior experience desirable. High school diploma or general education degree (GED) desirable. National Career Readiness Certificate (NCRC) is desirable.

Work Environment/Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, kneel and bend for prolonged periods of time. The employee must exert 20 to 50 pounds of force occasionally, and/ or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly. Must carry out duties using proper equipment. The noise level in the work environment is usually moderately loud.