Work at Wild Rose

Open Positions

Current job listings are shown below. As we continue to grow, please check back frequently for new openings.

Type:
Buster Blackjacks
Staff
Locations:
Buster Blackjacks
Staff
Jefferson

Controller

  • Location: Buster Blackjacks
  • Type: Support Staff

Details:

Position Summary: The Controller is responsible for all accounting, cashier, count team and

accounting office functions of the casino. The Controller has the authority to supervise the

Accounting staff, the Sports Book staff, the Cage Manager and the Count Team members and enforce compliance with the

account and cashier functions and controls. The Controller also performs internal audit functions

such as surprise cash counts and observations of various internal control procedures. Ensure that

Wild Rose Casino & Resort policies and procedures, IRGC rules and regulations state and federal

guidelines are being followed.

Dual Rate Guest Services Supervisor

  • Location: Buster Blackjacks
  • Type: Support Staff

Details:

Use excellent guest service skills to assist players at cage. Responsible for bank

monies during assigned shift. Records transactions accurately. Responsible for supervising Guest

Service employees, greet guests, promote property amenities, coordinate special functions, resolve

customer complaints and provide a high level of guest service.

Dual-Rate Slot Supervisor

  • Location: Staff
  • Type: Staff

Details:

Position Summary: The Slot Supervisor is responsible for overseeing the Lead Slot Attendants, Slot

Attendants . This individual will be the responsible for the day-to-day operations of the area,

administrative duties and the development of the staff. Slot Supervisor must have excellent guest

services skills. Person must be trustworthy and be comfortable working with money. This position

requires accuracy when exchanging large denomination currency for smaller denomination currency.

Oversees and assists in making jackpot payoffs and minor machine repairs. Slot Supervisor must

observe slot play for illegal machine tampering or abuse.

Essential Duties and Responsibilities:

 Set up work schedules for lead slot attendants and slot attendants

 Staff development activities like training and organization of work

 Provide guidance on day-to-day tasks and activities of staff

 Handle constructive criticism, praise and performance evaluations for staff.

 Communicate operational information to ensure that staff is well informed about procedures

and changes as they occur

 Circulates around casino floor observing players and functions of machines

 Must handle tickets and currency

 Assists in making jackpot payoffs and minor machine repairs

 Logs all jackpots, fills and machine repairs done appropriately

 Responsible to ensure Federal cash reporting requirements are met

 Responsible for accurate payment and documentation of all jackpot payoffs

 Promotes positive guest relations; displays a courteous and helpful demeanor at all times

dealing with the public

 Must be able to communicate and interact with others while maintaining a pleasant and

positive manner at all times

 Reports emergencies such as intoxicated, annoying or cheating guests to Management

immediately

 Promotes and maintains necessary communication between self, coworkers and managers to

ensure controlled operation of casino floor

 Provides guest services such as, being informed about casino (activities, events, tournaments,

and location of deli, gift shop, restrooms, observation deck etc….)

 Must keep work area clean

 Must be safety conscious and adhere to all company rules at all times

 Meets company attendance requirements

 Use guest service skills as identified in the Employee Recognition Program

Qualifications & Requirements: Must be able to obtain and retain a gaming license. To perform

this job successfully, an individual must be able to perform each essential duty satisfactorily, with or

without reasonable accommodation.

Executive Casino Host

  • Location: Buster Blackjacks
  • Type: Support Staff

Details:

Position Summary: Directly responsible for the management and development of the Player Development department. The primary focus of this position is to generate and increase casino revenue through marketing strategies and development of guest relationships. Works closely with all departments to ensure positive guest entertainment experience.  

Executive Casino Host

  • Location: Buster Blackjacks
  • Type: Support Staff

Details:

Directly responsible for the management and development of the Player Development department. The primary focus of this position is to generate and increase casino revenue through marketing strategies and development of guest relationships. Works closely with all departments to ensure positive guest entertainment experience.

Food and Beverage Hospitality/Host

  • Location: Buster Blackjacks
  • Type: Support Staff

Details:

The Hospitality worker is responsible for serving guests at the Sawmill Buffet or Coaches Corner. Specific duties include greeting guests, taking orders, delivering food and drinks, presenting guest checks, handling money, resolving customer complaints, clearing tables, transporting dirty dishes and resetting tables. Provide a high level of guest service to ensure a memorable experience.

Housekeeping

  • Location: Jefferson
  • Type: Staff

Details:

Position Summary: The Housekeeping position involves cleaning all areas of the facility including the Casino, rest rooms and common areas.

Receiving and Shipping Clerk

  • Location: Staff
  • Type: Staff

Details:

Under direction of the Accounting Supervisor, the Receiving and Shipping Clerk handles all incoming and outgoing shipments. He/she verifies that the correct items were shipped to Wild Rose and that all items are in acceptable condition. Upon completion of incoming shipping confirmation, the Clerk stores the food and items in the appropriate locations. He/she prepares paperwork and packages for outgoing shipping. He/She maintains the cleanliness of the area.

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