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Keeps hot items on the buffet food line filled, clean, and attractive, to ensure the highest level of customer satisfaction.

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Responsible for quality restaurant food production in Sawmill Buffet and Coaches Corner. Needs to have basic knowledge of standard kitchen equipment, food safety and proper sanitation procedures, capable of handling multiple tasks at any given time, good communication skills are a must.

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Responsible for the operations of all Front of House Food & Beverage positions. This position rotates venues as needed. Plan, organize, direct, and coordinate the workers and resources for efficient, high quality, well prepared and profitable service of food and beverages.

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Directly responsible for the management and development of the Player Development department. The primary focus of this position is to generate and increase casino revenue through marketing strategies and development of guest relationships. Works closely with all departments to ensure positive guest entertainment experience. Click here for full job description.

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The Housekeeping position involves cleaning all areas of the facility including the Hotel,Casino, rest rooms and common areas.

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Uses excellent guest service skills to assist players at Off Track Wagering Terminal. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to Issue and Pay-Off Pari-Mutuel Tickets, and assist with inquiries. Comply with departmental policies and procedures, the Internal Controls, and Iowa Racing and Gaming Rules and Regulations. Duties include promote property amenities and resolve guest complaints and provide a high level of guest service.

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The Public Safety Officer is responsible for protecting, monitoring and providing close escorts for company assets. This department provides security for all daily activities at Wild Rose. He/she takes a personal responsibility for the safety, health and well being of our guests and employees.

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Take food and drink orders along with serving ordered items to the guest’s tables in a timely manner. Maintain a high standard of customer service to be able to provide a great dining/gaming experience. Follow food and liquor regulations as set by Management and the State of Iowa.  

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A Slot Attendant is responsible for assisting slot players with play and pay of slot machines. This position requires a lot of walking and social interaction with our guests. A Slot Attendant must have excellent guest services skills. A Slot Attendant must be trustworthy and be comfortable working with money. This position requires accuracy when exchanging large denomination currency for smaller denomination currency. A Slot Attendant must assist in making jackpot payoffs and minor machine repairs. A Slot Attendant must observe slot play for illegal machine tampering or abuse.

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Operators are considered confidential employees of the Wild Rose Casino & Resort. The primary responsibility of the Surveillance Operator is to protect the property, money and reputation of the Wild Rose Casino & Resort through covert physical and/or video surveillance.

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The Table Games Dealer conducts the assigned table game and is responsible for the table bankroll. Specific duties include conducting the game according to policy and procedure, makes payoff and handles customer table action, maintains the security and integrity of the games, controls the speed of the games, makes cash transactions and provides a high level of guest service.

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As a member of the Valet team you will greet the guests, load/unload luggage and park vehicles.