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Must have Casino Experience. Provides extraordinary personalized guest services, and executes designated strategies to acquire and retain players as defined in the host program designed and directed by the Executive Casino Host.  Click here for full job description.

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Responsible for quality restaurant food production in Sawmill Buffet and Coaches Corner. Needs to have basic knowledge of standard kitchen equipment, food safety and proper sanitation procedures, capable of handling multiple tasks at any given time, good communication skills are a must. Click here for full job description. 

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Responsible for the operations of all Front of House Food & Beverage positions. This position rotates venues as needed. Plan, organize, direct, and coordinate the workers and resources for efficient, high quality, well prepared and profitable service of food and beverages. Click here for full job description. 

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Uses excellent guest service skills to assist players at cage. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to type, answer phones and assist with inquiries. Duties include signing up new players club members, redeeming member points, promote property amenities, participate in special functions, resolve guest complaints and provide a high level of guest service. Click Here for full job description. 

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Position Summary: Use excellent guest service skills to assist players at cage. Responsible for bank monies during assigned shift. Records transactions accurately. Responsible for supervising Guest Service employees, greet guests, promote property amenities, coordinate special functions, resolve customer complaints and provide a high level of guest service.

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The Housekeeping position involves cleaning all areas of the facility including the Hotel,Casino, rest rooms and common areas. Click here for full job description. 

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Under the direction of the Maintenance Manager completes daily maintenance operations and activities in an assigned area, which includes all Wild Rose facilities, parking lots, and streets. Inspects and troubleshoots maintenance work; and performs related work as required. Click here for full job description.

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Uses excellent guest service skills to assist players at Off Track Wagering Terminal. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to Issue and Pay-Off Pari-Mutuel Tickets, and assist with inquiries. Comply with departmental policies and procedures, the Internal Controls, and Iowa Racing and Gaming Rules and Regulations. Duties include promote property amenities and resolve guest complaints and provide a high level of guest service. Click here for full job description.

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The Public Safety Officer is responsible for protecting, monitoring and providing close escorts for company assets. This department provides security for all daily activities at Wild Rose. He/she takes a personal responsibility for the safety, health and well being of our guests and employees. Click here for full job description.

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Take food and drink orders along with serving ordered items to the guest’s tables in a timely manner. Maintain a high standard of customer service to be able to provide a great dining/gaming experience. Follow food and liquor regulations as set by Management and the State of Iowa. Click here for full job description.

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A Slot Attendant is responsible for assisting slot players with play and pay of slot machines. This position requires a lot of walking and social interaction with our guests. A Slot Attendant must have excellent guest services skills. A Slot Attendant must be trustworthy and be comfortable working with money. This position requires accuracy when exchanging large denomination currency for smaller denomination currency. A Slot Attendant must assist in making jackpot payoffs and minor machine repairs. A Slot Attendant must observe slot play for illegal machine tampering or abuse. Click here for full job description. 

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The Table Games Dealer conducts the assigned table game and is responsible for the table bankroll. Specific duties include conducting the game according to policy and procedure, makes payoff and handles customer table action, maintains the security and integrity of the games, controls the speed of the games, makes cash transactions and provides a high level of guest service. Click here for full job description.