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Keeps hot items on the buffet food line filled, clean, and attractive, to ensure the highest level of customer satisfaction.

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Responsible for quality restaurant food production in Sawmill Buffet and Coaches Corner. Needs to have basic knowledge of standard kitchen equipment, food safety and proper sanitation procedures, capable of handling multiple tasks at any given time, good communication skills are a must.

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Responsible for the operations of all Front of House Food & Beverage positions. This position rotates venues as needed. Plan, organize, direct, and coordinate the workers and resources for efficient, high quality, well prepared and profitable service of food and beverages.

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The Table Games Floor Supervisor is responsible for table game operations in his/her assigned area. Specific duties include supervision of dealers, maintaining the security and integrity of all pit games, maintain player tracking and table games records, request table fills and credits, open/close table games, resolve customer disputes and provide a high level of guest service.

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The Housekeeping position involves cleaning all areas of the facility including the Hotel,Casino, rest rooms and common areas.

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Under the direction of the Maintenance Manager completes daily maintenance operations and activities in an assigned area, which includes all Wild Rose facilities, parking lots, and streets. Inspects and troubleshoots maintenance work; and performs related work as required.

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The Public Safety Officer is responsible for protecting, monitoring and providing close escorts for company assets. This department provides security for all daily activities at Wild Rose. He/she takes a personal responsibility for the safety, health and well being of our guests and employees.

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Take food and drink orders along with serving ordered items to the guest’s tables in a timely manner. Maintain a high standard of customer service to be able to provide a great dining/gaming experience. Follow food and liquor regulations as set by Management and the State of Iowa.  

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A Slot Attendant is responsible for assisting slot players with play and pay of slot machines. This position requires a lot of walking and social interaction with our guests. A Slot Attendant must have excellent guest services skills. A Slot Attendant must be trustworthy and be comfortable working with money. This position requires accuracy when exchanging large denomination currency for smaller denomination currency. A Slot Attendant must assist in making jackpot payoffs and minor machine repairs. A Slot Attendant must observe slot play for illegal machine tampering or abuse.

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The Table Games Dealer conducts the assigned table game and is responsible for the table bankroll. Specific duties include conducting the game according to policy and procedure, makes payoff and handles customer table action, maintains the security and integrity of the games, controls the speed of the games, makes cash transactions and provides a high level of guest service.

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The Table Games Floor Supervisor is responsible for his/her section of the Pit on his/her shift. They also are responsible for the pit activity when the Pit Manager is out of the Pit. They work closely with the Pit Manager on disciplinary issues and evaluations.  

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As a member of the Valet team you will greet the guests, load/unload luggage and park vehicles.